The new VATM Yearbook 2025 has been published and highlights the key topics of digital transformation – from fiber optic expansion and regulation to sustainability and the role of artificial intelligence in telecommunications. Experts from politics, business, and science show what course needs to be set now to advance innovation, competition, and digitization in Germany.
Sebastian Ludwig, CEO of the coeo Group and Managing Director of cAI Technology GmbH, also contributes his own article. Under the title “From niche to game changer – How AI is redefining digital services,” he describes how artificial intelligence has long since moved from the experimental stage to becoming a key success factor. He shows how data-driven processes improve customer experiences, automate communication, and enable completely new business models. He emphasizes that success does not come from technology alone, but from its strategic integration into business processes and culture.
The VATM Yearbook 2025 offers around 120 pages of in-depth analysis, practical examples, and opinions from leading experts – an important guide for anyone who wants to actively shape digital change.
Now available here.
About the coeo Group
The coeo Group is the leading technology-based debt collection company in Europe. With a clear focus on combining pioneering AI and first-class customer service, coeo is setting new standards in the industry and continuously driving the optimization and further development of receivables management and all other business processes.
Press contact:
Julia Bernhard,
Senior Marketing & Public Relations Manager DACH