Sustainability
Management.
For us, debt collection is only part of the story – our vision goes further. Our sustainability management reflects what we believe in and how we shape the future. At coeo, sustainability is a core element of modern corporate governance – especially in an industry where integrity, fairness, and transparency are of vital importance. As an international receivables management company, we systematically integrate ESG criteria (Environmental, Social, Governance) into our business processes. Our goal: to make sustainability effective – structured, credible, and measurable.
84.48%
Proportion of electrically
powered vehicles
7.88
Employee engagement
score (1-10)
27.83
Average training hours
per employee in 2024
879
Employees who have been trained
in business ethics
Strategically
embedded,
systematically
executed.
Clearly defined responsibility:
ESG accountability at board level plus a designated ESG officer
Systematic management:
Group-wide ESG KPI system
Award-winning ESG Progress
In 2026, the quality of our ESG commitment was once again recognized by EcoVadis – one of the world’s leading agencies for rating corporate sustainability performance.
The coeo Group achieved its best EcoVadis result to date with 73/100 points, improving its overall score for the third consecutive year. Despite increasingly demanding benchmark requirements and the award of a Bronze Medal, the Group continues to demonstrate a strong ESG performance and advanced sustainability maturity.
Within our industry, debt collection and credit agencies, coeo ranks among the top 10% of assessed companies, including the top 2% in Sustainable Procurement and the top 5% in Ethics.
Curious to
learn more?
Find further information about sustainability at coeo.
See the big picture: Sustainability at doValue
As part of the doValue Group, coeo and doValue share a common approach to sustainability.
The strategic sustainability guidelines of doValue are the result of a long journey that started in 2016 and evolved into a structured and integrated ESG framework.
doValue’s focus on ESG issues is reflected in a strategy which promotes financial inclusion and contributes to the sustainable development of the economic system.
Aware of the growing importance of ESG issues in the financial system, doValue is committed to developing its sustainable strategy supported by a dedicated governance model.
