Barcelona is currently the meeting place for the international tech world. CIOs, IT leaders, and technology companies from around the world are gathering at the Gartner IT Symposium/Xpo™ 2025 to discuss nothing less than the future of artificial intelligence.
At the heart of this inspiring environment is our Chief Artificial Intelligence Officer, Dr. Kevin Yam.
His conclusion after the first few days:
“The transformation from generative AI to agentic AI is the central theme here in Barcelona. We are witnessing a shift from pure text or image generation to intelligent systems that act independently, make decisions, and create real added value.”
Companies such as Google, AWS, IBM, and Snowflake are making impressive progress – at the same time, it is clear that many organizations are still at the beginning of their AI journey. Despite the high level of momentum, it is clear from the symposium that many companies still face major challenges in successfully integrating generative AI into their business processes. At the same time, more and more practical use cases are emerging that create real added value.
“For many companies, the road to transformative use of AI is still long. This makes it all the more clear how far we have already come with cAI and that we are at the forefront of this development in terms of technology.”
This is exactly where we come in with cAI Technology, our AI subsidiary:
We develop customized AI solutions and agents in the areas of conversational AI, robotic process automation, compliance, data analysis, and AI-as-a-Service – always with the goal of helping companies optimize their processes and align them for the future.
For us at coeo, one thing is clear: technology is only powerful when it empowers people.
That's why we combine innovative AI with excellent customer service – shaping the future of receivables management.
The symposium clearly shows that AI development is entering a new phase. And coeo is ready to actively shape this change – at the forefront of innovation.
About the coeo Group
The coeo Group is the leading technology-based debt collection company in Europe. With a clear focus on combining pioneering AI and first-class customer service, coeo is setting new standards in the industry and continuously driving the optimization and further development of receivables management and all other business processes.
Press contact:
Julia Bernhard,
Senior Marketing & Public Relations Manager DACH
presse@coeo-inkasso.de