coeo launches cAI: Revolutionary AI solution for receivables management
The coeo Group has unveiled cAI, a new generative AI solution designed to make business processes in receivables management up to 70% more efficient. The modular AI platform is being developed by an interdisciplinary team at the company's own AI lab in Berlin and combines state-of-the-art AI technologies with in-depth industry expertise.
cAI goes one step further than traditional automation systems: the AI continuously learns and adapts to handle complex tasks and optimize processes. In the area of debtor communication in particular, virtual assistants ensure fast, accurate, and service-oriented processing of inquiries in real time – which should significantly increase customer satisfaction.
With ten specialized modules, cAI supports not only the collection process but all business areas, ensuring comprehensive efficiency gains and cost savings.
Sebastian Ludwig, CEO of the coeo Group, explains: “cAI is a strategic partner that supports people – not replaces them. We combine AI with human empathy to ensure long-term success.”
With this innovative solution, coeo is positioning itself as a pioneer in technology-based receivables management in Europe.
Click here to read the article.
About coeo Group
coeo Group is the leading technology-based debt collection company in Europe.With a clear focus on combining pioneering AI and first-class customer service, coeo is setting new standards in the industry and continuously driving the optimization and further development of receivables management and all other business processes.
Press contact:
Julia Bernhard,
Senior Marketing & Public Relations Manager DACH