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The coeo Group was honored with the prestigious FinTech Award at the Global FinTech Awards 2025. The accompanying article presents the company as a leading innovator in the field of digital receivables management, with a particular focus on combining artificial intelligence and human expertise.
The article describes how coeo uses technological developments and the responsible use of AI to make processes more efficient, tailor communication to individual needs, and meet the highest standards of fairness and transparency. The focus is on the specially developed AI platform cAI, a modular system consisting of ten intelligently networked components that automates processes, supports data-based decisions, and can respond to customers in a situation-specific manner.
In addition, the article highlights how coeo focuses on data security and quality with its modern IT infrastructure and strict compliance standards, including ISO 27001 certification. The topic of sustainability is also mentioned: through digital communication and process automation, the company has been able to significantly reduce its CO₂ emissions in recent years.
With branches in seven European countries, the article presents the coeo Group as one of the leading technology-driven companies in receivables management – an example of how digitalization can combine responsibility and innovation.
Click here to read the full article.
About the coeo Group
The coeo Group is the leading technology-based debt collection company in Europe. With a clear focus on combining pioneering AI and first-class customer service, coeo is setting new standards in the industry and continuously driving the optimization and further development of receivables management and all other business processes.
Press contact:
Julia Bernhard,
Senior Marketing & Public Relations Manager DACH