coeo has taken the next step in its innovation strategy by joining the Dutch AI Coalition. This step marks our commitment to innovation and the responsible development of AI technology in the financial sector.
As a technology-driven debt collection specialist, coeo is committed to advanced automation and customer-centric solutions. Our membership of the Dutch AI Coalition enables us to exchange knowledge with like-minded organisations and contribute to AI developments that benefit the economy and society.
“We are delighted to be part of this valuable network,” said Rogier Dedert, Commercial Director of coeo in the Netherlands and Belgium. “We see huge potential in AI to make our work even more effective and customer-friendly. By joining this network, we can share knowledge and collaborate with like-minded organisations.”
coeo’s focus is on continuously improving the customer journey, customer retention and service quality. Using generative AI and seamless systems integration, the company aims to optimise process efficiency without losing the human touch.
Membership of the Dutch AI Coalition offers coeo new opportunities to strengthen its position as an innovative player in the European credit management industry. By actively participating in this coalition, coeo confirms its commitment to the development of AI solutions that not only improve business processes, but also have a positive impact on wider society.
About the Dutch AI Coalition
The Dutch AI Coalition (NL AIC) is a public-private partnership, bringing together government, industry, educational and research institutions and civil society organisations. The coalition aims to stimulate, support and, where necessary, organise Dutch activities in AI. It aims to put the Netherlands at the forefront of knowledge and application of AI for prosperity and well-being. The NL AIC has to function as the catalyst of AI applications in our country. More information can be found at nlaic.com.
