Real Results.
Proven Impact.
Real Results.
Proven Impact.
E-commerce & Payment
„We can highly recommend working with coeo. Over the years, we have benefited greatly from the swift and reliable handling of our debt collection cases. We particularly appreciate being able to check the current status of outstanding cases at any time via the client portal. We can rely fully on coeo’s expertise and reliability and look forward to continuing our partnership.“
Banking & Financial Services
"Working with coeo? Short communication lines, great contact with the team, and quick responses, even for technical questions. The integration is very strong and we receive exactly the support we need. coeo actively thinks along about payment solutions in our app, which really makes a difference.“
E-commerce & Payment
"The partnership with coeo is based on reliability, customer-friendly communication, and a shared commitment to providing the best possible support to customers. In this context, the professional approach and friendly communication help maintain trust and customer satisfaction in the long term."
Mobility & Parking
„coeo structurally helps us recover revenue that would otherwise be lost. Their approach is professional, yet always with understanding for our customers.“
E-commerce & Payment
„The results are excellent. Efficiency, payment speed, and IT stability make coeo highly valuable to us.“
Mobility & Parking
„What I especially appreciate is the very proactive communication. We receive many tips and there is strong collaboration in thinking about how to improve our processes.“
Mobility & Parking
Andreas Holzhauer, Geschäftsführer: „Wir vertrauen coeo bereits seit 2020. Sowohl im Onboarding, im späteren Regelbetrieb und bei der Umsetzung weiterer Anforderungen zeigte sich jederzeit der hohe Servicegrad, die absolute Kundenorientierung und die große Professionalität sämtlicher Mitarbeiter. coeo bietet uns weit mehr als eine Standardlösung – wir haben einen zuverlässigen Partner gefunden, mit dem wir gern in die Zukunft gehen.“
Mobility & Parking
„Previously, someone had to call customer service or wait for an email reminder. Now, we give users the option in our app to settle outstanding amounts directly, allowing them to continue using our services within seconds.“
Hosting & SaaS
„With the help of a dashboard, customers get direct, real-time insight into the current status of paying and non-paying customers, the progress of the collection process, and future forecasts.“
Utilities
Gabriele Bieber, Leiterin Servicebereich 3, Kundenservice BAS Kundenservice GmbH & Co. KG: „Our collaboration with coeo is characterised by its professionalism and effectiveness. Thanks to their expert and empathetic approach, the results are excellent. Transparent and prompt communication leads to swift solutions. Working with them is a pleasure, and the results speak for themselves.“
Hosting & SaaS
Dr. Andreas Bahr, Geschäftsführer: „Durch API-Anbindung ist es gelungen, den Datenaustausch mit coeo vollautomatisiert in unsere Prozesse zu integrieren. Hierdurch ist der Forderungsbestand sowohl in unseren als auch in den Systemen der coeo jederzeit synchron. Dies minimiert den Aufwand für unser Debitorenmanagement.“
Luca Jansen, Vertrieb - Kundenservice, Teamleiter: „Working with coeo Inkasso has significantly improved our debt collection processes. Thanks to the professional and reliable support provided by coeo Inkasso, we are able to focus on our core business and safeguard our cash flow. We value our long-standing partnership and the consistently friendly communication.“
Mobility & Parking
"Together, we built an ecosystem in which payment processes, friendly reminders, and collections work seamlessly together. In doing so, Swapfiets deliberately relied on local expertise, cultural understanding, and customer-friendly communication."
