Real Results.
Proven Impact.
Real Results.
Proven Impact.
E-commerce & Payment
„We can highly recommend working with coeo. Over the years, we have benefited greatly from the swift and reliable handling of our debt collection cases. We particularly appreciate being able to check the current status of outstanding cases at any time via the client portal. We can rely fully on coeo’s expertise and reliability and look forward to continuing our partnership.“
Banking & Financial Services
"Working with coeo? Short communication lines, great contact with the team, and quick responses, even for technical questions. The integration is very strong and we receive exactly the support we need. coeo actively thinks along about payment solutions in our app, which really makes a difference.“
E-commerce & Payment
"The partnership with coeo is based on reliability, customer-friendly communication, and a shared commitment to providing the best possible support to customers. In this context, the professional approach and friendly communication help maintain trust and customer satisfaction in the long term."
Mobility & Parking
„coeo structurally helps us recover revenue that would otherwise be lost. Their approach is professional, yet always with understanding for our customers.“
E-commerce & Payment
„The results are excellent. Efficiency, payment speed, and IT stability make coeo highly valuable to us.“
Mobility & Parking
„What I especially appreciate is the very proactive communication. We receive many tips and there is strong collaboration in thinking about how to improve our processes.“
Mobility & Parking
Andreas Holzhauer, Managing Director: „We have placed our trust in coeo since 2020. Whether during the onboarding process, in subsequent day-to-day operations or when implementing further requirements, the high standard of service, the absolute customer focus and the outstanding professionalism of all staff members have been evident at all times. coeo offers us far more than just a standard solution – we have found a reliable partner with whom we are delighted to move forward into the future.“
Mobility & Parking
„Previously, someone had to call customer service or wait for an email reminder. Now, we give users the option in our app to settle outstanding amounts directly, allowing them to continue using our services within seconds.“
Hosting & SaaS
„With the help of a dashboard, customers get direct, real-time insight into the current status of paying and non-paying customers, the progress of the collection process, and future forecasts.“
Utilities
Gabriele Bieber, Head of Service Division 3, Customer Service, BAS Kundenservice GmbH & Co. KG: „Our collaboration with coeo is characterised by its professionalism and effectiveness. Thanks to their expert and empathetic approach, the results are excellent. Transparent and prompt communication leads to swift solutions. Working with them is a pleasure, and the results speak for themselves.“
Hosting & SaaS
Dr. Andreas Bahr, Managing Director: „Thanks to the API integration, we have succeeded in fully automating the integration of data exchange with coeo into our processes. As a result, the receivables portfolio is synchronised at all times, both in our systems and in coeo’s. This minimises the workload involved in our accounts receivable management.“
Luca Jansen, Sales – Customer Service, Team Leader: „Working with coeo Inkasso has significantly improved our debt collection processes. Thanks to the professional and reliable support provided by coeo Inkasso, we are able to focus on our core business and safeguard our cash flow. We value our long-standing partnership and the consistently friendly communication.“
Mobility & Parking
"Together, we built an ecosystem in which payment processes, friendly reminders, and collections work seamlessly together. In doing so, Swapfiets deliberately relied on local expertise, cultural understanding, and customer-friendly communication."
