4 January 2024, Rotterdam – coeo (hereafter: coeo) is proud to announce that it has successfully achieved ISO-9001 and ISO-27001 certifications in both the Netherlands and Belgium. This double certification strengthens coeo’s position as a reliable partner in debt collection services and underlines its continued focus on quality and safety.
In its services, coeo always aims for maximum quality, customer satisfaction and excellence in services and operational processes. By achieving ISO-9001 certification, coeo proves that it meets internationally recognised quality management standards, resulting in consistent service delivery and continuous improvement.
The ISO-27001 certification highlights coeo determination to ensure the confidentiality, integrity and availability of information. By implementing strict information security measures, coeo minimises risks and strengthens its ability to effectively protect clients’ sensitive data.
“Partners, clients and customers of coeo can expect a high standard of integrity and professionalism,” said Rody Overwater, CEO of coeo in the Netherlands and Belgium. “The double certification is a confirmation of the dedicated team and commitment to providing high-quality debt collection services. That makes me very proud. coeo looks to the future with confidence and will continue to strive for excellence in its services,” said Rody Overwater.
