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Redefining
debt collection
in the Nordics.

Since 2010, we’ve acted as a long-term partner rather than a traditional debt collection supplier – taking responsibility, adapting to your business logic, and staying one step ahead, so you don’t have to.AI supports the process, but people remain at the center of every interaction. Your customers are met with empathy and respect and can reach us anytime, anywhere, which has earned us the highest customer ratings in the industry.Operating in nine countries and partnering with some of Europe’s largest companies, we are redefining debt collection in the Nordics. By choosing coeo, you get consistent quality, a financially strong and reliable partner, and a people-centered approach that protects your customer relationships and delivers true value.

Why coeo?

Using smart technology and AI, we offer tailored solutions built around your needs.

We help companies recover outstanding debts – quickly, efficiently, and with care for the customer relationship.

Top-rated in
the industry

Our 4.7 rating on Google Reviews shows that our customer-focused approach truly makes a difference.

Always available

Flexible solutions

Innovative

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Reliable partner

Local expertise

Communication that connects

Why coeo?

Using smart technology and AI, we offer tailored solutions built around your needs.

We help companies recover outstanding debts – quickly, efficiently, and with care for the customer relationship.

Top-rated in the industry

Our 4.7 rating on Google Reviews shows that our customer-focused approach truly makes a difference.

Always available

Our AI chatbot Oiva helps your customers around the clock with no waiting time.

Flexible Solutions

We offer e.g. 3PC, Forward Flow and SRG. Scalable, flexible solutions tailored to your needs.

Innovative

Smarter technology that removes friction, improves customer experience and accelerates results.

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Reliable Partner

With us, you get more than a solution – you get a dedicated team. With expertise, advice, and long-term commitment, we build partnerships that make a real difference for both your business and your customers.

Local Expertise

You get a partner who understands local regulations, customer behavior, and market dynamics – ensuring compliant, effective, and customer-friendly debt collection in every market.

Communication that connects

With the help of our AI chatbot, we ensure that your customers receive accurate information in their language. This leads to a more positive customer experience and more resolved cases.

Our top industries.

E-commerce & Payment

Banking & Financial Services

Fitness

Mobility & Parking

Telecommuncation

Utilities

Interested in our services? Contact sales.

Henrik Ask Touch

Henrik Ask
Chief Commercial Officer

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Stay informed.

Follow us on LinkedIn to stay up to date.

Start Career

Start your career.

Become part of our team. We look forward to receiving your application!

Get in Touch

Get in touch.

Just send us a quick email – it might be the beginning of something amazing.

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Insights.

Access reports, videos and other insights.

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News.

Read the latest news from coeo Finland – articles, press releases, and current updates.

Team

Working at coeo FI.

Explore what it’s like to work at coeo Finland and how you can grow with us.

Our management team.

Pernilla Almström Touch

Pernilla Almström
Chief Executive Officer

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Anniina Alinen Touch

Anniina Alinen
Country Lead

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Henrik Ask Touch

Henrik Ask
Chief Commercial Officer

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Erik Åström Touch

Erik Åström
Chief Financial Officer

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Julia Forsberg Touch

Julia Forsberg
IT & Product Manager

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Fredrik Rudhede Touch

Fredrik Rudhede
Chief Business Development Officer

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Pernilla Ambratt Touch

Pernilla Ambratt
People & Culture Manager

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How customer
centricity feels.

Our Service portal for customers.